Privacy Policy
When you use our services, you trust us with your information. We make our best efforts to safeguard your information and give you complete control over its usage, because we consider it our duty to prioritise your comfort and safety. We assure you that we will only use this data to enhance your experience with us, and to offer more personalised solutions for securing your financial well-being.
This privacy policy will help you understand which information we collect, why we collect it, and how we use it.
By using our services or providing information or data to us, you agree to the collection and use of such information under this privacy policy.
Scope of this privacy policy :
This privacy policy applies to all users of this website, platform, or application, as well as to the information or data provided by them to us through this website, platform, or application.
If you disagree with this privacy policy, please do not use this service and do not share any of your information. This privacy policy outlines the data collection, use, disclosure, and security of the data, as well as your rights regarding the data.
Collection of data (Personal and non-personal) :
Personal data: The methods by which we collect your personal information include, but are not limited to, the following:
- When you register on our website and/or application.
- When you disclose your personal information, financial profile, and/or family background to us during course of receiving services.
- When you use the features on our website and/or application.
- When you provide access to any other website and/or application.
- By the use of cookies.The data or information is collected to provide you with personalized and enhanced products and services.
The personal data we collect includes: name, PAN card details, Aadhaar card details, mobile number, email address, date of birth, gender, address, banking details, income-related details, employment-related details, family details, etc. We also collect KYC details, credit information, assets, bank transactions, bank account balance, etc. with your explicit consent.
Non-personal data: Sharing non-personal data does not disclose your identity.
Under non-personal data, we collect technical information about your activities and interaction with our website, application, or platform. We use this data to understand user behaviour and improve our services.
Purpose of data collection and use of information:
We use the data and information that we collect for various purposes. Below are some important uses of the data:
- To help you reimagine your personal finances.
- To understand your Risk profile.
- To provide you with hyper-personalised services and products.
- To notify and update you with information and communication that is relevant to you.
- To provide information to our affiliate companies and other authorised parties to offer you relevant value-added services.
- To fulfil all compliances as per regulatory requirements.
- To monitor the usage of the service.
- To detect, prevent and address technical issues.
Disclosure of your data :
We ensure that none of your data is disclosed to any unauthorised person or entity. However, the data may be disclosed to or shared with:
A regulator or any other government authority:
Contracting parties:
We may transmit or share your information with our service providers, affiliated companies, or business partners as necessary to provide our services. In addition to the scenarios mentioned earlier, with your prior consent, we may divulge your personal information to third parties.
Rights to information
You have the right to request your personal information as it belongs to you. You can also request to modify or change your data, subject to the regulatory and internal policy and compliance of NS Wealth.
You can reach out to us through the contact details mentioned below for any service request, information, or query related to your data.
Security and legal obligations
We take data security seriously. We understand the value of data and the implications of data loss. We adhere to industry standards and best practices to ensure the protection and safety of your data.
- The platform is authenticated by SSL certificates, and the data is transmitted between the server and device using HTTPS protocol encryption.
- Only you can access your OTP or password. To protect your data, please keep your handset secure from unauthorized usage.
- If you suspect a data security issue or believe your data has been compromised, please change your password immediately and notify us using the contact details provided below.
- We are legally bound by the (Indian) Information Technology Act, 2000, and rules specified thereunder, and shall comply with all its provisions. Under Section 43A of the (Indian) Information Technology Act, 2000, we must maintain reasonable safety measures and establish security procedures to safeguard your data and information.
Data retention period
We retain users’ data in accordance with the requirements of relevant regulations and laws, and we do not retain your data for longer than mandated.
Changes to privacy policy
Any changes to the privacy policy will take effect from the date it is updated and published on the website, application, or platform.
We reserve the right to modify our privacy policy at any time without prior notice to users.
It is the user’s responsibility to review the privacy policy periodically. Suppose the user is not comfortable with any or all of the changes made to the privacy policy. In that case, they may choose to discontinue the service and inform us at the contact details provided below.
Queries and complaints
If the user has any queries or complaints related to the use of their data or information, they can contact us at the details mentioned below.